Cousins Conservatories & Garden Buildings

Hi Sean, Jackie, Gavin and Phoebe,

At Sean's request, here are a few words (probably too many) about the conservatory you sorted for us:

"We were delighted with Cousins from the off and all the way through the process in replacing our dilapidated, defying-gravity conservatory with a brand spanking new one. First off we met Gavin, who gave us a clear idea of the options and outlined the process after we had selected the conservatory we wanted. Jackie ensured each step of the way was straight forward. First off she got builder Chris along who did a fantastic job in getting the foundations sorted. (Tough, tough work). Came up with a great solution to a problem area we weren't sure what to do with (the result drew admiring comments from our neighbours). And he was a lovely chap and such a hard, tidy worker with oodles of personal skills. Matt was next along. A charming. calm, diligent, individual who sorted an area in need of attention across the back of the house above where the conservatory was due to go. He also sorted out guttering and pipes, which were in desperate need of sorting. The conservatory was delivered in bits by a nice chap from the Welsh valleys (who told us tales of how his dad and elder brother helped the stricken children in the Aberfan disaster of the 1960s). Sean, a member of the family which ran the business, came up personally to re-assure us that the storage we provided was adequate. Mick came next to put up the conservatory. Again, another expert with good personal skills. Dave the electrician was another lovely guy. He not only did the electrics in the conservatory but kindly sorted a light at the front of the house. All these guys were so good to talk to, patient and didn't complain about the standard of tea/coffee provided! Builder Chris returned to put the floor (scree?) down. Plasterer Tom was next along and did a fine job before another Chris put down the floor cover with panels we had selected,. Every step of the way was well organised by Jackie, despite having to battle through Covid. But it reflected Cousins' determination to complete the job for Christmas despite her illness, the logistical problems affecting the nation in the wake of Brexit and the coronavirus and the unpredictable weather as winter closed in. We have no hesitation in recommending this family firm who kept all their promises and delivered a conservatory we are proud and delighted to have. Ten out of ten. Thank you."

We would like to thank you all for everything you have done. We are looking forward to spending time in it.."